Blue furnace burner flames during a Ben Smith service call in Columbus

Columbus, Ohio · Owner-operated HVAC

Heat. Cold. Handled.

5.0 ★★★★★ 94 Google reviews · not one below five stars
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01 The numbers

A reputation you can measure

Every figure below comes straight from the public Google profile. No marketing math.

0.0Google rating - perfect, across every single review
0five-star reviews from Columbus homeowners
0reviews that call out fair pricing by name
11 PMopen until 11, seven days a week

02 Services

From no heat to no sweat

01 Furnace Repair same-day

No heat in a Columbus winter is an emergency. Fast diagnosis, honest repair-or-replace advice - including older systems other companies write off.

02 AC Repair phone-diagnosed

Most cooling problems are roughly diagnosed over the phone before the truck arrives. Fixed within 24 hours of contact, per the reviews.

03 Installation sized right

New high-efficiency furnaces and AC units, sized correctly for your home, installed clean, priced straight before any work begins.

04 Water Heaters evening swaps

Repair and replacement - including 7 PM emergency swaps so your family is not left with cold showers overnight.

05 Mini-Splits ductless

Ductless systems for additions, garages and rooms your ductwork never reached.

06 Tune-Ups keep it alive

Seasonal maintenance that keeps older equipment running and catches small problems before they become weekend breakdowns.

03 The work

Real installs, photographed on the job

Goodman high-efficiency furnace installed by Ben Smith in a Columbus basement
High-efficiency furnace installColumbus basement - full flue and gas-line rework
Ductless mini-split condenser installed at a Columbus home by Ben Smith
Ductless mini-splitClean exterior mount, sealed line set

Photos from the business's own job documentation on its Google profile - the latest added five days ago. The work never stops; neither does the camera roll.

04 In their words

Columbus keeps receipts

Ben was easy to get ahold of and great with communication. He fixed our A/C unit within 24 hours of contact, and was very reasonably priced. A professional who is fair and reliable.

Jesse - Google review

Extremely professional. I would highly recommend. It felt like having family in our home. We now have a new furnace and AC unit.

Jason - Google review

He took time to hear my concerns and provided guidance to check first before wasting money on a service call. This is true integrity and customer service.

Denise - Google review

05 Owner-operated

The guy who answers is the guy who shows up

No dispatch queue. No commissioned sales tech. Call or text, describe the problem, and Ben will usually have it roughly diagnosed before he arrives - and answered your review personally after he leaves. Recommended by name on Columbus neighborhood groups.

ColumbusWhitehallReynoldsburgGahannaBlacklickPickeringtonWestervilleBexley

Why neighbors recommend Ben

Same-day furnace and AC fixes. Honest repair-first advice - one reviewer was talked out of a service call she didn't need. Evening water-heater swaps when it can't wait until morning. And a 7 PM arrival after a 3 PM call, after a full day of installs.

06 Talk to Ben

Heat out? AC down? One call.

Call or text with what's going on - most problems get a rough diagnosis right on the phone, and most repairs happen the same day.

(614) 743-1099

Open daily 8 AM - 11 PM · Columbus, OH & surrounding areas

Tap to Call (614) 743-1099